Conflict Resolution in Working With Young People in Care Settings - Two Days - T0204e
The aim of the course is to familiarise course participants with the concepts relating to conflict resolution and how to apply these principles directly into workplace practice when supporting young people in care settings. The course will recognise different aspects of conflict that staff and professionals may encounter and be aware of different methods of resolving such conflicts when working with young people. The course is directed towards those individuals who work within a variety of settings with young people. The course will address the issue of conflict resolution in an attempt to fully appreciate a wide range of aspects relating to things such as communication in conflict, recognising warning signs, de-escalation techniques and anger management. All aspects of this course are aimed at informing best practice in the workplace.
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