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T0356d Working With Engagement & Trauma – Reflective Practice (1 Day)


The course will aim to train staff in engagement and trauma issues and what this means from a housing perspective. Emphasis will be placed upon a number of areas within the context of this course to enable staff to offer more robust support to customers affected by trauma. This will take an eclectic approach within a housing perspective in order to upskill the workforce for the duties that they undertake directly with service users. Emphasis will be placed upon best practice methodology throughout the course.

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